BALANDRA IS A NON-LINEAR PROCESSES MANAGER
A non-linear process is the one that can not be represented with a traditional workflow, due to its complexity. It might be unpredictable, as an omnichannel customer journey, it might be multidimensional, as it blends customer journey and internal processes, or it might just need to adapt to the situation and context of each moment.
According to Gartner, in 2017, 70% of successful digitalbusiness models will rely on deliberatelyunstable processes designed toshift as customer needs shift.
THE ARTIFACT-CENTRIC MODEL: THE PROCESS ORIENTED TO THE SITUATION OF EACH WORK-OBJECT
The digital world has brought an unprecedented complexity. Standardization does not seem the solution to the challenge. With the explosion of variety, there is a pressing need of new models to handle it.
Artifact-centric is an initiative born in IBM laboratories in 2003. Currently, is one of the hottest tendencies in process modelling, as it brings a more general approach which may suit the challenges of the digital era.
The definition already exists in Wikipedia.
BALANDRA IS BASED ON AN ARTIFACT-CENTRIC MODEL
HOW DOES IT WORK?
Artifact-centric technology is a lot like Object Oriented Programming: it is less intuitive, but it is also the only model able to handel complexity. See an example.
KOPERNIK – THE DESIGN METHODOLOGY
Kopernik is the methodology that we have worked out with Universitat Politècnica de Catalunya.
Kopernik uses the 4 elements of the artifact-centric model and structures the business rules across independent dimensions to handle complexity without converting it in complicated solutions.
Find an example on the “technical report” of UPC.
WHY THE LINEAR MODEL IS NOT ENOUGH?
The digital age is also the age of the customer, of the connected things, of the API ecosystems… a brave new world where heterogeneous is the rule and adapting to it is key.
The linear processes of the industrial age find their limits.
BALANDRA IS A SOFTWARE PLATAFORM