Balandra Software is a spanish company, born from the experience of Léelo, a local BPO specialised in the document intensive processes, a very good example of non-linear processes.

Balandra has already solved cases in banking, insurance and retail companies.

Our technology is currently a unique case, worldwide. It is the first to use the artifact-centric model, where the process is constantly adapting to the context, instead of focusing on the internal tasks. That was probably why we were recognized by Gartner Cool Vendors in BPM in 2015.


Data-centric represents a shift to an entirely different style of process management, away from the rigid task-centric BPEL.

TO MANAGE COMPLEX BEHAVIOURS: It fits the new needs of complex processes, such as digital customer journeys or the Internet of Things.


Balandra has been recognized as one of the 5 worldwide Cool Vendors in BPM by Gartner in April 2015.

AWARDED WITH VERTI: Balandra was awarded with Verti the Gartner BPM Excellence Award in 2013.


Balandra is an R&D project. Its initial phase was funded between 2010 and 2012 by the CDTI, the Spanish Government body for innovation.

AND WITH UNIVERSIDAD POLITÉCNICA DE CATALUÑA: Balandra’s design is worth a joint project with the UPC, one of the few universities worldwide active in data-centric.


Sylvia Díaz-MontenegroCEO
Computer Science engineer in the Universidad Politécnica de Madrid, Executive MBA and C-level executive in services industry companies for more than 10 years, my experience with direct customers starts back in 94. In 2005 Léelo, the mother company of Balandra, was born with the idea of serving multichannel customers.

“Nothing is more powerful than and idea which time has come.” (Victor Hugo)

Manuel Castro
Manuel CastroHead of Development
I studied a Computer Science degree in the Universidad Carlos III de Madrid. Since 1998 I have focused in sofware development, my true passion, developing my carrier in several technology companies. Léelo came as an adventure, where I had the opportunity to create a development structure around a unique idea.

“There are many wonderful things that will never be done if you do not do them.” (Charles D Gill)

Marie Claude BeldaFounding Partner
With a double licence of Mathematics and Geology by the University of Toulouse (France), I have developed most of my career in Spain, in Business development in Software and Technology Services for big companies.
Communication, marketing and sales are the three areas in which I keep researching every day with an ever growing curiosity.

“If you can’t explain it simply, you don’t understand it well enough.” (Albert Einstein)